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Degraded

Degraded application performance

Dec 12 at 03:00pm AEDT
Affected services
Cm3 WebPortal
Payment Gateway

Resolved
Jun 06 at 09:53am AEST

We are experiencing some issues with our payment gateway. If you experience any issues when trying to make a payment please reach out to our support team via live chat.

Updated
Dec 12 at 04:15pm AEDT

The situation has been alleviated and performance is returning to normal. We will continue to monitor for the next few hours.

Updated
Dec 12 at 04:00pm AEDT

We have identified the root cause of the situation and are working to correct and restore full service as soon as possible

Created
Dec 12 at 03:00pm AEDT

We've been advised of longer-than-usual loading times for Cm3 and are investigating the underlying issue.