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Degraded

Degraded application performance

Dec 12, 2023 at 4:00am UTC
Affected services
Cm3 WebPortal
Payment Gateway

Resolved
Jun 5, 2025 at 11:53pm UTC

We are experiencing some issues with our payment gateway. If you experience any issues when trying to make a payment please reach out to our support team via live chat.

Updated
Dec 12, 2023 at 5:15am UTC

The situation has been alleviated and performance is returning to normal. We will continue to monitor for the next few hours.

Updated
Dec 12, 2023 at 5:00am UTC

We have identified the root cause of the situation and are working to correct and restore full service as soon as possible

Created
Dec 12, 2023 at 4:00am UTC

We've been advised of longer-than-usual loading times for Cm3 and are investigating the underlying issue.